Forklift Solutions for Pakistan — Sourcing & Engineering direct from Karachi & Shanghai
After-sales, done properly

Forklift Service, Parts & Support Across Pakistan

A forklift is only as reliable as the support behind it. EIRA backs every machine with factory-trained technicians, a genuine spare parts hub in Karachi, maintenance contracts for fleets, operator safety training and 24/7 breakdown dispatch — in Karachi, Lahore, Faisalabad and Islamabad. One call, one team, zero finger-pointing.

Maintenance SLA Contracts

Annual maintenance contracts with scheduled preventive visits, priority breakdown response and documented service history — built for fleets that cannot afford unplanned downtime in warehouses, mills and ports.

  • Scheduled preventive maintenance
  • Priority breakdown response
  • Service history documentation

Genuine Spare Parts Vault

Factory-genuine filters, seals, forks, tyres, chains and electricals stocked at our Karachi parts hub — matched to your exact K Series or CPD model so repairs use the right part the first time.

  • Karachi parts warehousing
  • Model-matched genuine parts
  • Fast dispatch nationwide

Operator Safety Training

On-site operator training covering safe load handling, daily inspection checklists, battery care and yard safety — reducing accidents, tyre wear and mast damage while extending machine life.

  • On-site certified training
  • Daily inspection checklists
  • Safety compliance for audits

24/7 Field Tech Dispatch

Breakdown in the middle of a night shift at Port Qasim or a Faisalabad mill? Our field technicians deploy with diagnostic tools and fast-moving spares to get your forklift running with minimum downtime.

  • Round-the-clock dispatch
  • On-site diagnostics & repair
  • Coverage: KHI · LHR · FSD · ISB

Warranty Support

Every new EIRA forklift ships with factory warranty backed locally — no chasing overseas suppliers. Claims are assessed by our own engineers and resolved from Karachi stock wherever possible.

  • Factory warranty, handled locally
  • Engineer-assessed claims
  • Loaner guidance for critical fleets

Pre-Delivery Inspection & Commissioning

Before handover, each machine passes a multi-point inspection — hydraulics, mast, brakes, electrics — then is commissioned at your site with operator familiarisation, so day one is productive day one.

  • Multi-point PDI checklist
  • On-site commissioning
  • Operator familiarisation included

How service works

01

Raise a request

WhatsApp, call or use the contact form — share your model, location and the issue or service needed.

02

Diagnosis & quote

An engineer assesses the requirement — on call for simple jobs, on-site for breakdowns — and shares a transparent quote.

03

Genuine parts & repair

Work is done with factory-genuine parts from Karachi stock, documented with a service report.

04

Handover & follow-up

Machine tested under load, operator briefed, and a follow-up scheduled to confirm everything holds.

Karachi · Lahore · Faisalabad · Islamabad

Machine down? Don't wait.

Message us the model, your location and a photo or video of the issue — most breakdowns are diagnosed on the first call. For fleets, ask about annual maintenance contracts with priority response.

Support FAQs

Do you service forklifts bought from other suppliers?

Yes — our technicians service most diesel, electric and LPG counterbalance forklifts, though genuine-parts availability is fastest for EIRA K Series and CPD models. Share your make and model on WhatsApp for confirmation.

How fast is breakdown response in Karachi vs other cities?

Karachi breakdowns are typically attended the same day. Lahore, Faisalabad and Islamabad are covered through scheduled dispatches and SLA fleets get priority slots nationwide.

What does a maintenance contract (AMC) include?

Scheduled preventive visits, consumables replacement per checklist, breakdown labour coverage, priority response times and a documented service history for every machine under contract.

Are spare parts readily available in Pakistan?

Fast-moving parts for all catalogue models are stocked at our Karachi hub. Slow-moving or model-specific parts are air-freighted from Shanghai with committed lead times quoted upfront.

Do you train our in-house operators?

Yes — on-site operator safety training is available as a standalone service or bundled with new machine delivery and AMC contracts.